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	<title>Ramblings &#187; iPhone 4</title>
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		<title>Ars Technica: Apple, AT&amp;T apologize for massive iPhone 4 preorder meltdown</title>
		<link>http://kc5mpk.com/blog/archives/2010/06/16/apple-att-apologize/</link>
		<comments>http://kc5mpk.com/blog/archives/2010/06/16/apple-att-apologize/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 16:53:37 +0000</pubDate>
		<dc:creator>Chase</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[ars technica]]></category>
		<category><![CDATA[at&t]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[interesting link]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPhone 4]]></category>
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		<category><![CDATA[preorder]]></category>

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		<description><![CDATA[Both AT&#038;T and Apple have sent out statements Wednesday acknowledging yesterday&#8217;s iPhone 4 preorder meltdown. According to AT&#038;T spokesperson Seth Bloom, preorder sales for the iPhone 4 were 10 times higher than the first day of preorders for the iPhone 3GS last summer. Apple has also publicly acknowledged that things did not go smoothly, apologizing [...]]]></description>
			<content:encoded><![CDATA[<blockquote title="Apple, AT&#038;T apologize for massive iPhone 4 preorder meltdown" cite="http://arst.ch/lab"><p>Both AT&#038;T and Apple have sent out statements Wednesday acknowledging yesterday&#8217;s iPhone 4 preorder meltdown. According to AT&#038;T spokesperson Seth Bloom, preorder sales for the iPhone 4 were 10 times higher than the first day of preorders for the iPhone 3GS last summer. Apple has also publicly acknowledged that things did not go smoothly, apologizing to would-be customers who weren&#8217;t able to get an order in before the iPhone 4 sold out.<br />
<br />
Apple said that it and its cell carriers worldwide took more than 600,000 preorders for the iPhone 4 yesterday. This was the &#8220;largest number of preorders Apple has ever taken in a single day and was far higher than we anticipated, resulting in many order and approval system malfunctions,&#8221; forcing many customers to abandon their attempts to complete an order. <a href="http://arst.ch/lab">[…]</a></p>
</blockquote>
<p>600,000 preorders in a single day! I can&#8217;t say I would blame AT&#038;T or Apple for system failures under that scenario. They planned for the loads they saw with the last model (and then some I&#8217;m sure), but were swept under by unexpectedly large demand to the point where Apple called it quits due to production availability concerns. You can only prepare for so much demand.</p>
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